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Concentrix was founded in 1983, and it acquired its insurance administration business solutions and services in 2013 from IBM. Concentrix has acquired eight companies since 2006, including IBM Daksh and the Minacs Group.
On June 28, 2018, Convergys and Synnex announced they had reached a definitive agreement in which Synnex would acquire Convergys for $2.43 billion in combined stock and cash, and integrate it with Concentrix.
On October 5, 2018, Convergys Corporation and Synnex announced that they had completed the merger.
On March 29, 2023, Concentrix announced the acquisition and merger of Concentrix and Webhelp in a transaction worth $4.8 billion. The overall combined company value was estimated to total around $9.8 billion. In September 2023, the European Commission had approved the acquisition, under EU Merger Regulations.
On January 15, 2025, Concentrix announced its acquisition and incorporation of Philippines ' CX - SP BlinkCX, a consulting firm.