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The company was founded in 1987 by Chi-Shin Wang and Y. W. Sing, formerly of Weitek, as Integrated Information Technology, Inc., or IIT. The name was changed to 8x8 in 1996. According to the company, IIT began as an integrated circuit designer. The company produced math coprocessors for x86 microprocessors, as well as Graphics accelerator cards for the personal computer market during the late 1980s. The company later changed its name to 8x8, and began producing products for the videoconferencing market.
8x8 went public on the NASDAQ market in 1997. The company moved their trading to NYSE in 2017, under the ticker symbol EGHT.
In March 2000, 8x8 relaunched itself as a VoIP service provider under the name Netergy Networks. The company changed its name back to 8x8 in July 2001. 8x8 began trading on the Nasdaq SmallCap Market July 26, 2002. The company's stock was listed on the New York Stock Exchange for a time before switching back to Nasdaq in November 2022.
In 2003, the company launched a videophone service. In July 2007, after startup SunRocket was liquidated, 8x8 entered an agreement to accept 200,000 of its customers.