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SSCIENTIFIC INDUSTRIES INC

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SCIENTIFIC INDUSTRIES INC

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  • Return Policy
    Dec 22, 2025The GENIE® Shop - News

    Return Policy All online sales are final, except for "out-of-box" failures. If the purchaser received a product that is an "out-of-box" failure, then product may be returned for refund or replacement. All returns must be authorized by Scientific Industries via a Return Authorization in order to insure proper refund or replacement. Requests must be made within 10 days of purchase, by calling Customer Service at 888-850-6208. All other returns will incur a 20% restocking fee, excluding shipping charges.  Shipping charges are none refundable. Certification fees are non refundable when returning or exchanging. Products must be in completely resalable condition (including all packaging and related accessories). Refunds and replacements shall not be granted for merchandise that is not in original condition. Please refer to your warranty card received with your product to determine Scientific Industries' warranty policy. Return Policy for Weighing Products (Scales, Balances, Force Gauges, and all other weighing equipment):Items approved for return must be received by Scientific Industries within fourteen (14) calendar days (postmark NOT considered) of delivery receipt. All refunds are subject to a twenty percent (20%) restocking fee of the total purchase value, excluding shipping charges. Shipping charges are none refundable. Certification fees are non refundable when returning or exchanging. If defective or damaged, all items may be exchanged within thirty (30) days of receipt for the same model only. If an upgrade to the purchase has been made, the 14 day return period is reduced by the number of days the first purchase has been in possession.In order to return or exchange equipment, the following conditions must be satisfied (NO EXCEPTIONS):1. Before returning the product, contact Customer Service to obtain a pre-approval, an RMA number, and shipping instructions. Returns without an RMA number will be refused.2. The product must be packed in original packaging exactly as specified on the enclosed packing specifications sheet, or as instructed by a customer service representative.3. DO NOT ship the product via United States Postal Service. Always use a common carrier with a shipment tracking service and insure the merchandise. All shipping charges must be prepaid.4. The product must be in the same new condition as when sold, with literature and all instruction manuals. Customer is responsible for missing items, as well as all damages caused by improper use, mishandling, or shipping damages caused by inadequate packing.5. All refunds are made within 10 to 14 business days. Scientific Industries Inc. in reserves the right to issue the refund via mail by check only. If any of the above conditions are not met, Scientific Industries Inc. reserves the right either to refuse the return, or charge a restocking fee greater than twenty percent (20%).

  • Privacy Policy
    Dec 22, 2025The GENIE® Shop - News

    Last Updated: November 19, 2025 Scientific Industries™ Privacy Policy Summary The following Scientific Industries™ Privacy Policy (“Privacy Policy”) sets forth our policy with respect to the collection, storage, use and sharing of your personal information and other information that we collect from you when you access any of the Scientific Industries™ websites located at www.scientificindustries.com, www.torbalscales.com, www.qualityforcegauges.com, www.pharmacyscales.com and www.pillcounters.com (collectively, the “Sites”). The Sites are owned and operated by Scientific Industries, Inc. (collectively, “Scientific Industries™,” “we,” “our” or “us”). Please note, if you are a resident of, or physically located in, the United Kingdom or a European Union Member State, you are not permitted to use the Sites and/or Scientific Industries™ Offerings. Background This Privacy Policy covers our treatment of personal information and other information that we collect when end-user visitors to the Sites (“User,” “you” or “your”): (a) access or use the Sites; (b) access certain corporate governance information, such as Securities and Exchange Commission (“SEC”) filings, Press Releases, Scientific Industries™ stock information, investor relation content and other related content (collectively, “Corporate Governance Content”); (c) access certain text, Scientific Industries™ Product (as defined below) manuals, images, video, audio, blog posts, as well as other content and information relating to the Scientific Industries™ Offerings (as defined below) as made available by: (i) Scientific Industries™ (collectively, “Scientific Industries™ Content”); and/or (ii) third parties (“Third-Party Content,” and together with the Corporate Governance Content and Scientific Industries™ Content, the “Content”); (d) purchase any of the laboratory vortex mixers and shakers, cell disruptor and homogenizers, magnetic stirrers, orbital shakers, rotators, rockers, and incubators, weighing and measurement equipment including scales, moisture analyzers, force gauges, and pill counters, and any accessories or replacement parts associated with the foregoing (collectively, “Scientific Industries™ Products”); (e) utilize our Distributor Locator to locate distributors of the Scientific Industries™ Products near the user’s designated location (“Distributor Locator”); (f) utilize the warranty registration services, which enables users to register warranties for Scientific Industries™ Products (“Warranty Registration Service”); (g) request information regarding and/or submit information in connection with employment opportunities available with Scientific Industries™ (“Employment Opportunities”); (h) access links to the Scientific Industries™ social media pages/accounts appearing on third-party social media websites (collectively, “Social Media Pages”), such as Facebook®, LinkedIn®, X® and YouTube® (collectively, “Social Media Websites”); (i) utilize the live chat, as well various contact forms and/or contact information made available on the Sites, as a means to contact directly, or request to be contacted by, Scientific Industries™ (collectively, the “Contact Services,” and together with the Sites, Content, Scientific Industries™ Products, Distributor Locator, Employment Opportunities and Social Media Pages, the “Scientific Industries™ Offerings”); and/or (j) otherwise affirmatively consent to this Privacy Policy. IF Y

  • Terms and Conditions
    Dec 22, 2025The GENIE® Shop - News

    THIS AGREEMENT GOVERNS YOUR PURCHASE OF PRODUCTS FROM Scientific Industries, Inc. (Scientific Industries). PLEASE READ IT CAREFULLY. BY SUBMITTING YOUR ORDER YOU ARE AGREEING TO THESE TERMS. NO OTHER TERMS APPLY. Definitions"Product" shall mean any item offered for sale on the scientificindustries.com website. Entire AgreementThe terms and conditions herein may NOT be altered, supplemented, or amended by the use of any additional document(s) that purport to be an agreement of the parties. Any attempt to supplement or amend these terms and conditions or to enter an order for Product(s) which is subject to additional or altered terms and conditions shall be null and void. Order Acceptance by Scientific IndustriesAll orders of Products placed by you with Scientific Industries shall be subject to acceptance by Scientific Industries. Limited WarrantiesWith respect to Scientific Industries' Products, Scientific Industries makes no warranties except those stated in the limited warranty cards included with the Products. With respect to third party Products, such Products are sold by Scientific Industries AS IS. However the third party manufacturer or supplier of these Products may offer its own warranties, and you agree to look solely to such manufacturer or supplier for any warranty related claims. SCIENTIFIC INDUSTRIES EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MECHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY IMPLIED WARRANTIES OF NON-INFRINGEMENT. Payment Terms, Price Confirmation, and Billing ErrorsUnless otherwise indicated, the purchase price of Products will be billed in full at the time of Product shipment. Scientific Industries will charge credit cards upon shipment. Scientific Industries payment terms are subject to change without notice at Scientific Industries' sole discretion. For web orders, we confirm the price of a Product as part of our order processing procedures. In the unlikely event that a price stated on the Scientific Industries (scientificindustries.com) website is incorrect, then the following applies: If a Product's correct price is lower than our stated price, we charge the lower price and ship you the Product. If a Product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.   ResaleYou certify and agree that you are purchasing Product(s) for your own internal use only, and not for resale. TaxesPrices do not include any sales, local or other similar taxes. Where applicable, taxes will be shown on and added to your invoice. All such taxes shall be paid by you, or in lieu thereof, you must provide Scientific Industries with an appropriate tax exemption certificate. Receiving Your Order:Upon receipt of your new scale, please inspect it, its contents and their condition carefully. All claims for damaged or missing items MUST be reported to Scientific Industries, Inc. within two (2) business days of receipt.Carefully unpack the scale and be sure NOT to damage or destroy the packaging. DO NOT discard any components of the packaging such as boxes, envelopes, foam inserts, bags etc. You should use the original packaging whenever storing or transporting the scale. Keep the packing slip and the invoice in a safe place.Scientific Industries products are a sensitive and a delicate instrument. Always handle your scale with care and read all of the enclosed cautionary notes and the instruction manuals before installing and using the unit. Return Policy for Benchtop Laboratory Products (Mixers, Shakers, Stirrers, Incubators, and other benchtop laboratory equipme

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