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NServiceNow, Inc.

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ServiceNow, Inc.

$137.00Close · Sep 22, 2026
  • Overview
  • Financial statements
  • Metrics
    • Revenue & profit
    • Revenue by segment
    • Launches
    • Revenue concentration
    • Margins
    • Contracted revenue
    • Off-balance-sheet commitments
    • Cash flow
    • Cash & debt
    • Earnings per share
    • P/E ratio
    • Share count & dilution
  • Quarterly earnings
  • Similar companies
  • History
  • Insider Transactions
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Metrics

Revenue & profit
Revenue by segment
Margins
Contracted revenue
Cash flow
Cash & debt
Earnings per share
Share count & dilution

Metrics

Compare sales with the profit left after direct costs and the profit left after all expenses and taxes.Formula: Gross profit = revenue − cost of revenue Net income = total income − total expenses
Q2 ’2620172018201920202021202220232024202501B2B3B4BLatest period Q2 '26. Revenue 3.99B. Gross profit 2.82B. Net profit 298M.
RevenueGross profitNet profit
See which business lines, products, or regions generate the company’s sales.Formula: Company revenue = Σ(segment revenues) + reconciliation adjustments
Q2 ’2620172018201920202021202220232024202501B2B3B4BLatest period Q2 '26. Technology Service 110M. License And Service 3.88B.
Licenseand Service ITOM ProductsLicenseand Service Service Management ProductsTechnology ServiceLicenseand Service Digital Workflow ProductsLicense And Service
See how much of the company’s revenue comes from each customer it reports as 10% or more of revenue. Filings often name these customers only as Customer A, Customer B, and so on.Formula: Customer share = customer revenue ÷ total revenue × 100% Other customers = 100% − Σ(major customer shares)
Q2 ’262017201820192020202120222023202420250%20%40%60%80%100%
      Latest period Q2 '26. One Customer 13%. Other customers 87%.
      One CustomerOther customers
      See how much of each dollar of sales remains after direct costs, after running the business, and after all expenses and taxes.Formula: Gross margin = gross profit ÷ revenue × 100% Operating margin = operating income ÷ revenue × 100% Net margin = net income ÷ revenue × 100%
      Q2 ’262017201820192020202120222023202420250%20%40%60%80%Latest period Q2 '26. Gross margin 70.7%. Operating margin 4.1%. Net profit margin 7.5%.
      Gross marginOperating marginNet profit margin
      Revenue the company expects from promised goods or services it still needs to deliver under customer contracts.
      Q2 ’2620172018201920202021202220232024202505B10B15B20B25B
          Latest period Q2 '26. Remaining performance obligations 29B.
          Remaining performance obligations
          See the amounts the company has committed to pay that its balance sheet does not record yet: leases it has signed that have not started, unconditional purchase and other contractual commitments, and the most it could have to pay under guarantees and credit backstops. Amounts are as the filing reports them at each balance-sheet date.Formula: Commitments = leases not yet commenced + purchase & other commitments + maximum guarantee exposure
          Q4 ’2520172018201920202021202220232024202505B10B
              Latest period Q4 '25. Purchase & other commitments 14.6B.
              Leases not yet commencedPurchase & other commitmentsGuarantees & contingent commitments
              Compare cash generated by the business, spending on long-lived assets, and what remains afterward.Formula: Free cash flow = operating cash flow − capital expenditures
              $
              Q2 ’262017201820192020202120222023202420250500M1B1.5B2B
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                • Capex: purchases of property, plant and equipment
                Latest period Q2 '26. Operating cash flow 587M. Capex -114M. Free cash flow 473M.
                Operating cash flowCapexFree cash flow
                Compare the company’s cash cushion with its borrowings. Negative net cash means debt is greater than cash.Formula: Net cash = cash − debt
                202620172018201920202021202220232024202501B2B3B
                    Latest period 2026. Cash 2.5B. Debt 2.1B.
                    CashDebtNet cash
                    Profit for each share over the trailing 12 months, adjusted for stock splits.Formula: Earnings available to common shareholders ÷ weighted-average shares
                    $/shareUsing split history cached 2026-09-23; assuming no new splits
                    Q2 ’26201720182019202020212022202320242025-1.000.001.002.00
                      • Earnings period 2017-01-01 to 2017-03-31. Shares as of 2017-03-31: 169,721,359 source shares.
                      • Earnings period 2017-04-01 to 2017-06-30. Shares as of 2017-06-30: 170,712,093 source shares.
                      • Earnings period 2017-07-01 to 2017-09-30. Shares as of 2017-09-30: 172,706,935 source shares.
                      • Earnings period 2017-01-01 to 2017-12-31. Shares as of 2017-12-31: 174,275,864 source shares.
                      • Earnings period 2018-01-01 to 2018-03-31. Shares as of 2018-03-31: 176,562,963 source shares.
                      • Earnings period 2018-04-01 to 2018-06-30. Shares as of 2018-06-30: 177,945,946 source shares.
                      • Earnings period 2018-07-01 to 2018-09-30. Shares as of 2018-09-30: 179,305,339 source shares.
                      • Earnings period 2018-01-01 to 2018-12-31. Shares as of 2018-12-31: 180,175,000 source shares.
                      • Earnings period 2019-01-01 to 2019-03-31. Shares as of 2019-03-31: 184,739,169 source shares.
                      • Earnings period 2019-04-01 to 2019-06-30. Shares as of 2019-06-30: 187,461,809 source shares.
                      • Earnings period 2019-07-01 to 2019-09-30. Shares as of 2019-09-30: 188,600,000 source shares.
                      • Earnings period 2019-01-01 to 2019-12-31. Shares as of 2019-12-31: 189,461,000 source shares.
                      • Earnings period 2020-01-01 to 2020-03-31. Shares as of 2020-03-31: 190,700,000 source shares.
                      • Earnings period 2020-04-01 to 2020-06-30. Shares as of 2020-06-30: 191,800,000 source shares.
                      • Earnings period 2020-07-01 to 2020-09-30. Shares as of 2020-09-30: 195,100,000 source shares.
                      • Earnings period 2020-01-01 to 2020-12-31. Shares as of 2020-12-31: 195,845,000 source shares.
                      • Earnings period 2021-01-01 to 2021-03-31. Shares as of 2021-03-31: 197,400,000 source shares.
                      • Earnings period 2021-04-01 to 2021-06-30. Shares as of 2021-06-30: 198,100,000 source shares.
                      • Earnings period 2021-07-01 to 2021-09-30. Shares as of 2021-09-30: 199,000,000 source shares.
                      • Earnings period 2021-01-01 to 2021-12-31. Shares as of 2021-12-31: 199,608,000 source shares.
                      • Earnings period 2022-01-01 to 2022-03-31. Shares as of 2022-03-31: 200,500,000 source shares.
                      • Earnings period 2022-04-01 to 2022-06-30. Shares as of 2022-06-30: 201,600,000 source shares.
                      • Earnings period 2022-07-01 to 2022-09-30. Shares as of 2022-09-30: 202,400,000 source shares.
                      • Earnings period 2022-01-01 to 2022-12-31. Shares as of 2022-12-31: 202,882,000 source shares.
                      • Earnings period 2023-01-01 to 2023-03-31. Shares as of 2023-03-31: 203,700,000 source shares.
                      • Earnings period 2023-04-01 to 2023-06-30. Shares as of 2023-06-30: 204,300,000 source shares.
                      • Earnings period 2023-07-01 to 2023-09-30. Shares as of 2023-09-30: 204,600,000 source shares.
                      • Earnings period 2023-01-01 to 2023-12-31. Shares as of 2023-12-31: 204,724,000 source shares.
                      • Earnings period 2024-01-01 to 2024-03-31. Shares as of 2024-03-31: 205,382,000 source shares.
                      • Earnings period 2024-04-01 to 2024-06-30. Shares as of 2024-06-30: 205,857,000 source shares.
                      • Earnings period 2024-07-01 to 2024-09-30. Shares as of 2024-09-30: 206,317,000 source shares.
                      • Earnings period 2024-01-01 to 2024-12-31. Shares as of 2024-12-31: 1,032,437,000 source shares.
                      • Earnings period 2025-01-01 to 2025-03-31. Shares as of 2025-03-31: 206,979,000 source shares.
                      • Earnings period 2025-04-01 to 2025-06-30. Shares as of 2025-06-30: 207,519,000 source shares.
                      • Earnings period 2025-07-01 to 2025-09-30. Shares as of 2025-09-30: 207,564,000 source shares.
                      • Earnings period 2025-01-01 to 2025-12-31. Shares as of 2025-12-31: 1,047,278,000 source shares.
                      • Earnings period 2026-01-01 to 2026-03-31. Shares as of 2026-03-31: 1,031,308,000 source shares.
                      • Earnings period 2026-04-01 to 2026-06-30. Shares as of 2026-06-30: 1,033,862,000 source shares.
                      Latest period Q2 2026. EPS (TTM) 1.62.
                      EPS (TTM)
                      How much investors pay for each dollar of the company’s yearly earnings. It is not useful when the company has no profit.Formula: Share price ÷ trailing 12-month EPS
                      Using split history cached 2026-09-23; assuming no new splits
                      Q2 ’262017201820192020202120222023202420250x5,000x10,000x15,000x
                        • Earnings period 2017-01-01 to 2017-03-31. Shares as of 2017-03-31: 169,721,359 source shares. Weekly price on 2017-03-31.
                        • Earnings period 2017-04-01 to 2017-06-30. Shares as of 2017-06-30: 170,712,093 source shares. Weekly price on 2017-06-30.
                        • Earnings period 2017-07-01 to 2017-09-30. Shares as of 2017-09-30: 172,706,935 source shares. Nearby weekly price on 2017-09-29.
                        • Earnings period 2017-01-01 to 2017-12-31. Shares as of 2017-12-31: 174,275,864 source shares. Nearby weekly price on 2017-12-29.
                        • Earnings period 2018-01-01 to 2018-03-31. Shares as of 2018-03-31: 176,562,963 source shares. Nearby weekly price on 2018-03-29.
                        • Earnings period 2018-04-01 to 2018-06-30. Shares as of 2018-06-30: 177,945,946 source shares. Nearby weekly price on 2018-06-29.
                        • Earnings period 2018-07-01 to 2018-09-30. Shares as of 2018-09-30: 179,305,339 source shares. Nearby weekly price on 2018-09-28.
                        • Earnings period 2018-01-01 to 2018-12-31. Shares as of 2018-12-31: 180,175,000 source shares. Nearby weekly price on 2018-12-28.
                        • Earnings period 2019-01-01 to 2019-03-31. Shares as of 2019-03-31: 184,739,169 source shares. Nearby weekly price on 2019-03-29.
                        • Earnings period 2019-04-01 to 2019-06-30. Shares as of 2019-06-30: 187,461,809 source shares. Nearby weekly price on 2019-06-28.
                        • Earnings period 2019-07-01 to 2019-09-30. Shares as of 2019-09-30: 188,600,000 source shares. Nearby weekly price on 2019-09-27.
                        • Earnings period 2019-01-01 to 2019-12-31. Shares as of 2019-12-31: 189,461,000 source shares. Nearby weekly price on 2020-01-03.
                        • Earnings period 2020-01-01 to 2020-03-31. Shares as of 2020-03-31: 190,700,000 source shares. Nearby weekly price on 2020-04-03.
                        • Earnings period 2020-04-01 to 2020-06-30. Shares as of 2020-06-30: 191,800,000 source shares. Nearby weekly price on 2020-07-02.
                        • Earnings period 2020-07-01 to 2020-09-30. Shares as of 2020-09-30: 195,100,000 source shares. Nearby weekly price on 2020-10-02.
                        • Earnings period 2020-01-01 to 2020-12-31. Shares as of 2020-12-31: 195,845,000 source shares. Weekly price on 2020-12-31.
                        • Earnings period 2021-01-01 to 2021-03-31. Shares as of 2021-03-31: 197,400,000 source shares. Nearby weekly price on 2021-04-01.
                        • Earnings period 2021-04-01 to 2021-06-30. Shares as of 2021-06-30: 198,100,000 source shares. Nearby weekly price on 2021-07-02.
                        • Earnings period 2021-07-01 to 2021-09-30. Shares as of 2021-09-30: 199,000,000 source shares. Nearby weekly price on 2021-10-01.
                        • Earnings period 2021-01-01 to 2021-12-31. Shares as of 2021-12-31: 199,608,000 source shares. Weekly price on 2021-12-31.
                        • Earnings period 2022-01-01 to 2022-03-31. Shares as of 2022-03-31: 200,500,000 source shares. Nearby weekly price on 2022-04-01.
                        • Earnings period 2022-04-01 to 2022-06-30. Shares as of 2022-06-30: 201,600,000 source shares. Nearby weekly price on 2022-07-01.
                        • Earnings period 2022-07-01 to 2022-09-30. Shares as of 2022-09-30: 202,400,000 source shares. Weekly price on 2022-09-30.
                        • Earnings period 2022-01-01 to 2022-12-31. Shares as of 2022-12-31: 202,882,000 source shares. Nearby weekly price on 2022-12-30.
                        • Earnings period 2023-01-01 to 2023-03-31. Shares as of 2023-03-31: 203,700,000 source shares. Weekly price on 2023-03-31.
                        • Earnings period 2023-04-01 to 2023-06-30. Shares as of 2023-06-30: 204,300,000 source shares. Weekly price on 2023-06-30.
                        • Earnings period 2023-07-01 to 2023-09-30. Shares as of 2023-09-30: 204,600,000 source shares. Nearby weekly price on 2023-09-29.
                        • Earnings period 2023-01-01 to 2023-12-31. Shares as of 2023-12-31: 204,724,000 source shares. Nearby weekly price on 2023-12-29.
                        • Earnings period 2024-01-01 to 2024-03-31. Shares as of 2024-03-31: 205,382,000 source shares. Nearby weekly price on 2024-03-28.
                        • Earnings period 2024-04-01 to 2024-06-30. Shares as of 2024-06-30: 205,857,000 source shares. Nearby weekly price on 2024-06-28.
                        • Earnings period 2024-07-01 to 2024-09-30. Shares as of 2024-09-30: 206,317,000 source shares. Nearby weekly price on 2024-09-27.
                        • Earnings period 2024-01-01 to 2024-12-31. Shares as of 2024-12-31: 1,032,437,000 source shares. Nearby weekly price on 2025-01-03.
                        • Earnings period 2025-01-01 to 2025-03-31. Shares as of 2025-03-31: 206,979,000 source shares. Nearby weekly price on 2025-03-28.
                        • Earnings period 2025-04-01 to 2025-06-30. Shares as of 2025-06-30: 207,519,000 source shares. Nearby weekly price on 2025-06-27.
                        • Earnings period 2025-07-01 to 2025-09-30. Shares as of 2025-09-30: 207,564,000 source shares. Nearby weekly price on 2025-10-03.
                        • Earnings period 2025-01-01 to 2025-12-31. Shares as of 2025-12-31: 1,047,278,000 source shares. Nearby weekly price on 2026-01-02.
                        • Earnings period 2026-01-01 to 2026-03-31. Shares as of 2026-03-31: 1,031,308,000 source shares. Nearby weekly price on 2026-04-02.
                        • Earnings period 2026-04-01 to 2026-06-30. Shares as of 2026-06-30: 1,033,862,000 source shares. Nearby weekly price on 2026-07-02.
                        Latest period Q2 2026. P/E ratio 65.8x.
                        P/E ratio
                        See how the number of shares changes over time. More shares can mean each existing share owns a smaller slice of the company.Formula: Outstanding shares = issued shares − treasury shares Share-count growth = (current shares ÷ previous shares − 1) × 100%
                        Stock split history may be out of date.
                        20262017201820192020202120222023202420250200M400M600M800M1B
                        2025-12-18: Stock split 5-for-1
                            Latest period 2026. Shares outstanding 1B. Class detail unavailable 1B.
                            Class detail unavailableStock split